Tuesday, July 23, 2024
From the WireTechnology

Nottingham University Hospitals IT issues resolved after power outage

Good news! Nottingham University Hospitals NHS Trust has resolved the IT issues that occurred after a power outage. The power failure, which happened on Tuesday, affected the hospital’s computers, Wi-Fi, and even the blood transfusion system, causing delays in elective surgeries. However, the trust confirmed that the power was restored later in the day. The hospital reverted to offline processes during this time and apologized for any inconvenience caused. Fortunately, no elective surgeries were canceled or delayed due to the outage. This incident serves as a reminder that outages in the health system are not uncommon, as we’ve seen in the past.

Nottingham University Hospitals IT issues resolved after power outage

Nottingham University Hospitals NHS Trust (NUH) has confirmed that issues with its IT systems following a power outage have been resolved and the trust is now back online.

Outage occurred on Tuesday 31 October

The outage occurred at 8am on Tuesday 31 October, causing significant disruptions to the Nottingham University Hospitals NHS Trust. The Sunday Times health editor, Shaun Lintern, reported on Twitter that the “serious power failure” had knocked out computers and Wi-Fi trust wide. Additionally, the blood transfusion system was impacted, leading to delays in elective surgeries.

Impact of the power outage

The power outage had a significant impact on the operations of Nottingham University Hospitals NHS Trust. With the computers and Wi-Fi down, staff were unable to access important patient information and communicate effectively. This not only affected the efficiency of their work but also caused delays in elective surgeries due to the impact on the blood transfusion system.

Power failure in the UPS system

According to Shaun Lintern’s Twitter report, the power failure was in the UPS (uninterruptible power supply) system. This system is designed to provide backup power in the event of a mains power failure. Unfortunately, it failed to function properly, resulting in the disruption of the trust’s IT systems.

Critical incident declared on 30 October

Prior to the power outage, Nottingham University Hospitals NHS Trust had already declared a critical incident on 30 October. At that time, there were 220 people in the A&E department and 120 people waiting to be admitted. This critical incident, combined with the subsequent power outage, put additional strain on the trust and its ability to provide timely and efficient care.

Duration of the power outage

The exact duration of the power outage is unknown. However, it was confirmed by Shaun Lintern on Twitter that the power was restored shortly after 4 pm on 31 October. This suggests that the trust experienced several hours without power, causing significant disruptions to their IT systems and operations.

Confirmation of IT issues resolution

In a statement shared directly with Digital Health News, Nottingham University Hospitals NHS Trust confirmed that the IT issues resulting from the power outage have been resolved. The trust is now back online and able to resume its normal operations. This is welcome news for the staff and patients who rely on the trust for quality healthcare services.

Offline processes and delays

During the IT system outage, Nottingham University Hospitals NHS Trust had to rely on their standard offline processes. This meant that staff had to manually record and process information, which resulted in delays and potential inconvenience for patients. The trust acknowledges these delays and apologizes for any inconvenience caused. They understand that patient safety is a top priority and are committed to providing the best possible care.

Appreciation for colleagues’ response

Nottingham University Hospitals NHS Trust expressed their appreciation for the swift response and efforts of their colleagues in resolving the IT issues. The staff worked diligently to rectify the problem and ensure that patient care was not compromised. Their commitment to patient safety and their dedication to their work are commendable.

No cancellation or delay of elective surgeries

Despite the IT issues caused by the power outage, Nottingham University Hospitals NHS Trust confirmed that no elective surgeries were cancelled or delayed as a result. This is a testament to the resilience and adaptability of the trust’s staff, who were able to navigate through the challenges and ensure that patients received the care they needed.

Common occurrences of outages in the health system

Outages in the health system, including IT system failures, are not uncommon. This incident serves as a reminder of the importance of robust backup systems and contingency plans in healthcare organizations. It is essential for trusts and hospitals to have measures in place to minimize disruptions and ensure the continuity of patient care, even in the face of power outages or other unforeseen circumstances.

In conclusion, Nottingham University Hospitals NHS Trust has successfully resolved the IT issues resulting from the power outage. The trust is now back online and able to provide uninterrupted healthcare services to its patients. The incident highlights the importance of preparedness and the need for effective backup systems in the healthcare industry. The swift response and efforts of the trust’s staff in mitigating the impact of the power outage are commendable, and their dedication to patient safety is unwavering. Despite the challenges, no elective surgeries were cancelled or delayed, demonstrating the resilience of the trust and its commitment to providing high-quality care.

Source: https://techtoday.co/nottingham-university-hospitals-it-issues-resolved-after-power-outage/