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Fake news and ridiculing the dead — what’s wrong with Microsoft’s AI news

In a recent CNN report, the flaws of Microsoft’s AI news algorithm are exposed, revealing a disturbing trend of spreading fake news and disrespecting the deceased. The report highlights examples of questionable editorial choices made by the AI, such as falsely claiming that President Joe Biden dozed off during a moment of silence for wildfire victims and referring to an NBA player in an obituary as “useless.” These errors demonstrate how relying solely on algorithms, rather than human editors, can lead to misleading and offensive content. While AI is becoming more prevalent in journalism, it is crucial to address these issues and ensure responsible news aggregation.

Fake news and ridiculing the dead — what’s wrong with Microsoft’s AI news

Artificial intelligence (AI) has become an integral part of various industries, including journalism. Microsoft’s AI news, powered by the MSN AI model, is a system that aggregates news stories from various sources and delivers them to users. While this may seem like an efficient way to stay updated with current events, recent reports have highlighted some concerning issues with Microsoft’s AI news.

Fake news and ridiculing the dead — what’s wrong with Microsoft’s AI news

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What is Microsoft’s AI news?

Microsoft’s AI news is a system that uses algorithms to gather news articles from different sources and present them to users. It aims to provide users with a comprehensive and informative news experience by curating relevant and up-to-date stories. However, the reliance on algorithms and the absence of human editorial oversight can lead to questionable editorial calls and misleading news.

The CNN report on MSN AI model’s news aggregation

A recent CNN report shed light on the flaws of Microsoft’s AI news system. The report showcased examples of questionable editorial decisions made by the AI model. For instance, the AI highlighted a story claiming that President Joe Biden had dozed off during a moment of silence for Maui wildfire victims, which turned out to be false. Additionally, an obituary referred to an NBA player as “useless” without any legitimate reason. These examples indicate a lack of critical thinking and judgment on the part of the AI model.

Fake news and ridiculing the dead — what’s wrong with Microsoft’s AI news

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Questionable editorial calls made by the AI model

The CNN report further revealed other instances where the AI model made questionable editorial calls. One example mentioned in the report was a travel guide created by Microsoft’s algorithm, which suggested that tourists in Ottawa should grab a meal at the local food bank. Such a suggestion is not only insensitive but also highlights a fundamental lack of understanding and empathy. Another concerning instance was an AI-generated poll asking readers to vote on why a young woman died, which is both insensitive and inappropriate.

Examples of misleading news generated by the AI

Microsoft’s AI news system has also been responsible for generating misleading news stories. These stories often contain overly sensationalized language and outright falsehoods. This not only erodes trust in the news but also perpetuates misinformation. It is vital to recognize that the dissemination of accurate and reliable news is crucial for an informed society.

Fake news and ridiculing the dead — what’s wrong with Microsoft’s AI news

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The use of AI in journalism

AI technology has steadily made its way into journalism, promising efficiency and increased productivity. The BBC has conducted AI experiments, and The Associated Press has been using AI for its “Automated Insights.” While there are undoubtedly advantages to incorporating AI in journalism, it is essential to address the challenges and limitations associated with this technology.

Other examples of AI in journalism

AI chatbots have emerged as an alternative to human journalists, with some news outlets using them to query archives and provide responses to readers. However, these chatbots have often produced error-riddled stories and provided inaccurate information. These instances highlight the limitations of AI chatbots in journalism and raise concerns about the lack of human discernment and critical thinking.

Fake news and ridiculing the dead — what’s wrong with Microsoft’s AI news

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AI chatbots as journalists

The use of AI chatbots as journalists is a contentious issue. While they may offer quick responses and information retrieval, they lack the ability to analyze complex situations, exercise judgment, and interpret emotions. Journalism requires a human touch, empathy, and an understanding of context, which AI chatbots currently cannot provide.

Issues with Microsoft Start and MSN AI system

Microsoft Start and MSN AI system, touted as credible sources for finding news, have been found wanting due to the numerous issues raised in the CNN report. The repeated generation of content containing misleading language and falsehoods suggests a lack of accountability and responsibility on the part of the AI system. There is a need for better oversight and human involvement to ensure the accuracy and reliability of the news presented to users.

Fake news and ridiculing the dead — what’s wrong with Microsoft’s AI news

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Lack of accountability and responsibility

One of the core challenges with relying solely on AI systems for news aggregation is the lack of accountability and responsibility. In traditional journalism, journalists and editors are held accountable for any mistakes or missteps. However, with AI systems, there is no individual to blame or take responsibility for the errors. This lack of accountability can lead to a decline in journalistic standards and the spread of misinformation.

Conclusion

While AI has its place in various industries, including journalism, it is crucial to acknowledge the limitations and challenges it presents. Microsoft’s AI news system, as highlighted in the CNN report, raises concerns about its ability to make accurate editorial decisions and present reliable information to users. Incorporating human oversight and maintaining journalistic standards are vital to ensure the credibility and trustworthiness of news in the AI era. Whether AI can fully replace human journalists and editors or enhance their work remains an ongoing debate. However, it is clear that a balance between AI and human involvement is necessary to uphold the integrity of journalism in the digital age.

Source: https://www.theverge.com/2023/11/5/23947228/msn-microsoft-ai-news-false-headlines