Monday, April 22, 2024
From the Wire

Every single Onewheel is being recalled after four deaths

Future Motion, the maker of the Onewheel electric skateboard, is recalling every single one of their products, including 300,000 Onewheel self-balancing vehicles in the US. The recall comes after four reported deaths related to Onewheel crashes, three of which involved riders not wearing helmets. The Consumer Product Safety Commission (CPSC) had previously called for a recall, but Future Motion challenged their warnings, claiming that their products were safe. Now, a year later, the company is moving forward with a voluntary recall and urging owners to stop using their Onewheels until the necessary actions are taken. The company is providing a software update for newer models, while early adopters are eligible for a credit toward the purchase of a new board. The recall serves as a response to crashes caused by Onewheels malfunctioning after being pushed to certain limits, and the software update will provide riders with a warning system to prevent such incidents.

Recall of Onewheel Skateboards

Every single Onewheel is being recalled after four deaths

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Background

In a recent announcement, Future Motion, the maker of the popular Onewheel electric skateboard, has issued a recall for every single Onewheel, including 300,000 self-balancing vehicles in the US. The recall comes after four reported crashes where riders tragically lost their lives. The Consumer Product Safety Commission (CPSC) has teamed up with Future Motion to address the safety concerns associated with these skateboards.

Recall Announcement

This recall comes as a response to calls from the CPSC for Future Motion to address the safety issues with the Onewheel skateboards. Previously, the company challenged the CPSC’s requests for a recall and stated that they had tested the products and found no problems. However, after further consideration, Future Motion has decided to move forward with a voluntary recall to ensure the safety of its customers.

Every single Onewheel is being recalled after four deaths

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Previous Challenges to Recall

It is worth noting that in 2022, Future Motion publicly resisted issuing a recall and claimed that there were no issues with the Onewheels. The company’s change of heart and decision to recall the skateboards demonstrates its commitment to prioritizing customer safety. It is essential for companies to listen to regulators and take their recommendations seriously to address potential safety hazards.

Recall Remedy

For the newer models, namely the Onewheel GT, Onewheel Pint X, Onewheel Pint, and Onewheel Plus XR, a software update with a new warning system is the remedy. This update will include a “Haptic Buzz” feedback feature that riders will be able to feel and hear when the vehicle enters an error state, is low on battery, or is nearing its limits and needs to slow down.

Every single Onewheel is being recalled after four deaths

This image is property of duet-cdn.vox-cdn.com.

Affected Onewheel Models

The recall affects all Onewheel models, including the original Onewheel and Onewheel Plus. For early adopters who own these models, the CPSC and Future Motion are advising owners to stop using the skateboards and discard them. It is unclear how many of the original units are affected, as the company has not provided specific details.

Software Update for Certain Models

To enhance safety, Future Motion will be rolling out a firmware update for the Onewheel GT, Onewheel Pint X, Onewheel Pint, and Onewheel Plus XR models. This update will include the new “Haptic Buzz” feature mentioned earlier. The company has been working closely with the CPSC to develop this safety enhancement and ensure that riders have a clear indication when their Onewheel is operating outside of its safe parameters.

Every single Onewheel is being recalled after four deaths

This image is property of duet-cdn.vox-cdn.com.

Instructions for Installing the Update

Owners of the affected Onewheel models can install the software update by connecting their skateboards to the accompanying app and running a firmware update. Future Motion has provided detailed instructions and a video tutorial to guide users through the installation process.

Compensation for Early Adopters

For early adopters who own the original Onewheel and Onewheel Plus, Future Motion is offering a pro-rated credit of $100 towards the purchase of a new board. However, this credit will only be issued after owners confirm that they have disposed of the recalled models. This compensation aims to provide an incentive for early adopters to participate in the recall and upgrade to a safer Onewheel model.

Every single Onewheel is being recalled after four deaths

This image is property of duet-cdn.vox-cdn.com.

New Safety Feature: Haptic Buzz

One of the significant improvements introduced through the software update is the new safety feature called “Haptic Buzz.” When the skateboard enters an error state, has low battery, or is nearing its limits, riders will receive haptic feedback that they can feel and hear. This feature serves as an additional warning mechanism to alert riders to potential issues and avoid accidents.

Collaboration with the CPSC

Future Motion has expressed its commitment to collaborating with the CPSC to enhance rider safety and improve the understanding of self-balancing vehicle technology. Despite the previous challenges to the recall, the company has worked closely with the CPSC for over a year to develop the necessary safety improvements. This collaboration highlights the importance of industry regulators and manufacturers working together to prioritize consumer safety.

In conclusion, the recall of all Onewheel skateboards by Future Motion and the CPSC is a significant step towards ensuring the safety of riders. The software update and the introduction of the new safety feature, “Haptic Buzz,” demonstrate Future Motion’s dedication to addressing the concerns and enhancing the riding experience for Onewheel owners. It is crucial for Onewheel owners to follow the instructions provided by Future Motion and install the software update to ensure their safety while using the skateboards.

Source: https://www.theverge.com/2023/9/29/23896151/onewheel-cpsc-recall-future-motion-crash-death