EU opens investigation into X over alleged disinformation

LookCloser October 12, 2023 Disinformation, EU, investigation

The EU has launched an investigation into X, formerly known as Twitter, over allegations of spreading disinformation, terrorist and violent content, and hate speech following the recent conflict between Israel and Hamas. This investigation, which is the first under the EU’s new tech rules, will also examine how complaints are handled by the platform. Other social media firms, including TikTok and Meta, have also been warned by the EU for not doing enough to address disinformation. X has stated that it has removed numerous Hamas-affiliated accounts and taken action against misleading content. The company has until October to provide details on its crisis response protocol and other related issues. Failure to comply with the EU’s Digital Services Act could result in substantial fines or even suspension of service.

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EU opens investigation into X over alleged disinformation

The European Union (EU) has launched an investigation into Elon Musk’s X, formerly known as Twitter, over allegations of spreading terrorist and violent content, hate speech, and disinformation. This investigation is the first to be conducted under the EU’s new tech rules and will also examine how complaints are handled by the platform. X has already taken steps to address these concerns, including the removal of hundreds of Hamas-affiliated accounts from its platform. However, the EU is calling for further transparency and compliance with the Digital Services Act (DSA), which aims to protect users of big tech platforms.

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Background

The surge in misinformation about the Israel and Hamas conflict has prompted the EU to take action against social media platforms. TikTok and Meta have already been warned about their failure to tackle disinformation effectively. In response to this escalating situation, the EU’s industry chief, Thierry Breton, confirmed that X has received a formal request for information. The Digital Services Act, which recently came into effect, aims to safeguard users of major tech platforms. X CEO Linda Yaccarino stated that the company has already removed hundreds of Hamas-affiliated accounts and taken action against tens of thousands of pieces of content in response to Mr Breton’s letter.

The casualties and situation in Israel and Gaza are of great concern and have prompted the need for immediate action. Hamas, a Palestinian militant group, is recognized as a proscribed terrorist organization in the EU. While more than 1,500 people have been killed in Gaza due to retaliatory air strikes by Israel, the situation in the Gaza Strip has become dire. The UN’s World Food Programme has warned that food and water supplies are running out during the Israeli siege. Israel has stated that the blockade will only be lifted once its hostages are freed.

Details of the Investigation

The EU’s investigation into X is a significant step in holding platforms accountable for the spread of misinformation and terrorist content. The formal request for information sent to X focuses on the platform’s alleged failure to remove violent and terrorist content, as well as reports of fake and manipulated images and facts. X has responded by emphasizing its commitment to transparency and has called for the specific violations mentioned in the letter to be made public. Additionally, the investigation will assess X’s compliance with the Digital Services Act.

Non-compliance with the DSA can have serious consequences for X, including fines of up to 6% of the company’s global turnover or potential suspension of its services. X has been given a deadline to provide details on how its crisis response protocol is activated and functions, as well as other related issues. The outcome of this investigation will be crucial in determining the future actions and accountability of major tech platforms.

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X’s Crisis Response Protocol

As part of the investigation, the EU has requested specific details on how X’s crisis response protocol is activated and functions. This protocol is an essential aspect of handling and mitigating disinformation, hate speech, and terrorist content on the platform. By understanding the mechanisms in place, the EU aims to ensure that X is capable of effectively responding to and addressing these critical issues. Transparency and clear protocols are vital in combating the spread of misinformation.

Twitter’s Trust and Safety Council

It is worth noting that Twitter’s Trust and Safety Council was dissolved shortly after Elon Musk’s acquisition of the company in 2022. The council, which was established in 2016, consisted of independent groups that advised on issues such as self-harm, child abuse, and hate speech. While the dissolution of the council may have been part of X’s transformation under its new leadership, it remains an important aspect to consider in evaluating the impact of X’s actions in relation to content moderation and user safety.

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Meta’s Response

Meta, the parent company of Facebook, has also responded to the EU’s concerns regarding the spread of disinformation during the Israel and Hamas conflict. Meta has stated that it is working tirelessly to ensure the safety of its platforms and has established a special operations center staffed with experts to monitor the situation closely. This response highlights the commitment of major tech platforms to address the challenges posed by disinformation and hate speech, while also acknowledging the need to constantly adapt and improve their strategies.

Updates on Israel Gaza War

In addition to the investigation into X, it is essential to stay informed about the latest developments in the Israel and Hamas conflict. The conflict has resulted in numerous casualties and has had a significant impact on the lives of people in the region. The latest updates on the conflict, including information about the hostages taken by Hamas, the living conditions in the Gaza Strip, and an explanation of the Israel-Palestinian conflict, provide a comprehensive overview of the situation on the ground in Gaza.

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Other News

While the investigation into X is significant, it is important to also stay informed about other news stories from around the world. These stories include Steve Scalise dropping out of the US Speaker race, Israel targeting Hamas’s labyrinth of tunnels under Gaza, a Colorado officer being found guilty in the death of Elijah McClain, France banning pro-Palestinian demonstrations, Egypt warning Israel days before Hamas struck, an ex-soldier fighting off Hamas to save kibbutz neighbors, and updates on the Republican Speaker chaos in the US. Additionally, news from New Zealand, Russia, and the killing of a Vermont academic provide further insights into global events.

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Contact BBC News

For any further information or inquiries about the EU investigation into X or any other news stories covered by the BBC, readers are encouraged to contact BBC News. The BBC aims to provide accurate and comprehensive reporting on global events and is committed to delivering reliable information to its audience. Contact details can be found on the BBC News website.

Source: https://www.bbc.co.uk/news/technology-67097020?at_medium=RSS&at_campaign=KARANGA

EU opens investigation into X over alleged disinformation