Monday, April 22, 2024
From the WireNewsTechnology

All Onewheel e-skateboards recalled worldwide after four deaths

Attention all Onewheel e-skateboard owners! A worldwide recall has been issued for all Onewheel electric skateboards in response to four deaths reported while riding them. The Consumer Product Safety Commission (CPSC) in the US has recalled all 300,000 devices sold in the country, citing a risk of crashes causing serious injuries. The recall also applies to customers outside of the US, so if you own a Onewheel e-skateboard, it is important to take action. Future Motion, the manufacturer of Onewheels, is offering various options for affected customers, including a software update or a store credit. Furthermore, the CPSC and Future Motion strongly encourage riders to wear protective gear, such as helmets and knee pads, for their safety. Read on to find out more details and how to navigate the recall process.

All Onewheel e-skateboards recalled worldwide after four deaths

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Recall of Onewheel e-skateboards

Onewheel e-skateboards are being recalled worldwide due to safety concerns. This recall comes after four deaths were reported in incidents involving these electric skateboards. The Consumer Product Safety Commission (CPSC) in the United States has issued the recall for all 300,000 Onewheel devices sold in the country. The risk of crashes causing serious injuries has prompted this global recall.

Reason for the recall

The reason for the recall is the potential danger posed by Onewheel e-skateboards. The CPSC has received reports of deaths and significant injuries related to these devices. The safety concerns are primarily focused on the risk of head trauma. It has been noted that in at least three of the reported incidents, the riders were not wearing helmets. The recall aims to address these safety issues and prevent further accidents.

Extent of the recall

The recall affects all Onewheel e-skateboards sold worldwide. Future Motion, the manufacturer of Onewheel, has confirmed that the recall applies to all customers, regardless of their location. This indicates the seriousness of the safety concerns associated with these electric skateboards.

All Onewheel e-skateboards recalled worldwide after four deaths

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Response from Future Motion

Future Motion, the company behind Onewheel, is taking the recall seriously and has responded accordingly. They have provided options for customers affected by the recall. These options range from a software update to a store credit of $100 (£82), depending on the specific make and model of the skateboard. Future Motion is actively encouraging customers to visit their website to view their options and to submit their recall requests through the provided link.

UK government’s response

The UK government has also acknowledged the Onewheel recall and has pledged to take swift action if necessary. A spokesperson for the government stated that they would make inquiries into the situation and ensure appropriate measures are taken. This response demonstrates the government’s commitment to ensuring consumer safety and holding companies accountable for any potential risks associated with their products.

Options for UK customers

UK customers of Onewheel e-skateboards can visit Future Motion’s website to explore the available options provided by the company. These options include a software update and a store credit of $100 (£82) applicable towards a new device. It is crucial for UK customers to take advantage of these options to address the safety concerns and protect themselves while using Onewheel e-skateboards.

All Onewheel e-skateboards recalled worldwide after four deaths

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Reported injuries and deaths

The recall was prompted by the unfortunate incidents involving Onewheel e-skateboards. According to the CPSC, there have been four reported deaths related to these devices between 2019 and 2021. Additionally, there have been significant injuries such as traumatic brain injury, concussion, paralysis, fractures, and ligament damage. The reports highlight the importance of wearing protective equipment, such as helmets and knee pads, while riding Onewheel e-skateboards.

Importance of protective equipment

The reported injuries and deaths emphasize the critical role of protective equipment in preventing serious harm. The CPSC and Future Motion both strongly recommend the use of protective gear, including helmets, for anyone riding Onewheel e-skateboards. Wearing the right safety equipment can significantly reduce the risk of severe injuries in the event of a crash or fall. It is essential for riders to prioritize their safety and take necessary precautions by wearing appropriate protective gear.

Lawsuits faced by Future Motion

Future Motion is facing legal challenges in the form of 31 lawsuits filed against them in the United States. These lawsuits allege that the Onewheel e-skateboards malfunctioned, causing riders to fall unexpectedly. As of now, no case related to these electric skateboards has been tested in court. However, the lawsuits further highlight the significance of addressing the safety concerns and ensuring the wellbeing of the riders.

All Onewheel e-skateboards recalled worldwide after four deaths

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Models included in the recall

The recall encompasses all models of Onewheel electric skateboards. This includes the original Onewheel, as well as the Onewheel+, Onewheel+ XR, Onewheel Pint, Onewheel Pint X, and Onewheel GT models. The recall covers the entire range of Onewheel products sold worldwide, indicating the severity of the safety concerns.

Legality of electric-powered devices

The legality of electric-powered devices, such as e-skateboards and e-scooters, varies depending on the jurisdiction. In the UK, it is legal to purchase these devices and ride them on private land. However, it is currently illegal to use privately owned electric skateboards and scooters on public roads, pavements, and cycle lanes. It is essential for riders to be aware of and adhere to the relevant legislation to ensure their safety and avoid legal repercussions.

Impact on UK retailers

The recall of Onewheel e-skateboards has had an impact on UK retailers. One notable example is The Snowboard Shop, which has decided to halt the sale of these electric skateboards. The store took this step to investigate the issue and seek clarification from the manufacturer. While the products remain listed on their website, customers can only inquire about them, and a link to the recall notice is provided. Other UK distributors of Onewheel electric skateboards have also been approached for comments on the recall.

All Onewheel e-skateboards recalled worldwide after four deaths

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The Snowboard Shop’s decision

The Snowboard Shop has chosen to temporarily halt the sale of Onewheel e-skateboards while they assess the safety concerns associated with these devices. The store is taking a responsible approach in prioritizing consumer safety and ensuring that customers are not exposed to potential risks. By suspending sales and seeking clarification from the manufacturer, The Snowboard Shop is demonstrating its commitment to delivering safe and reliable products to its customers.

Approach to the recall notice

The Snowboard Shop has included a link to the Onewheel product recall notice on their website. This approach allows customers to access the relevant information about the recall and understand the steps they need to take. By providing this link, The Snowboard Shop ensures that customers are informed and can make educated decisions about their Onewheel e-skateboards. This proactive approach promotes transparency and helps in addressing the recall effectively.

Comments from other UK distributors

Other UK distributors of Onewheel electric skateboards have also been approached for comments regarding the recall. While their responses may vary, it is evident that the recall has raised concerns within the industry. The comments from these distributors will shed light on their perspective and approach to the situation. The responses will be crucial in understanding how the recall has impacted the retail landscape and how retailers are working to ensure customer safety.

Safety measures and updates

Future Motion has introduced safety measures and updates to address the concerns surrounding Onewheel e-skateboards. One notable safety feature is the haptic buzz feature, designed to enhance rider safety. This feature can be installed via a firmware update on select Onewheel models in the coming weeks. The haptic buzz is designed to alert riders when they are approaching the limits of the board’s balancing capabilities, allowing them to adjust their speed and avoid accidents.

Introduction of haptic buzz feature

The haptic buzz feature is an innovative safety alert system introduced by Future Motion. It aims to enhance rider awareness and prevent accidents. Riders will be able to hear and feel the haptic buzz when certain situations arise, indicating that a crash may be imminent. This feature works in conjunction with the existing pushback safety feature, providing riders with additional cues to maintain balance and prevent accidents.

Eligibility for the haptic buzz update

Customers with Onewheel GT, Pint X, Pint, and XR devices will be eligible for the haptic buzz update. These models are compatible with the new feature and can benefit from the enhanced safety it provides. Riders with the original Onewheel and Onewheel+ devices, which have been discontinued, will be entitled to a $100 (£82) credit towards a new device. Future Motion’s commitment to providing safety updates and compensation demonstrates their dedication to customer satisfaction and rider safety.

Compensation for older models

To address the safety concerns associated with older models of Onewheel e-skateboards, Future Motion is offering a $100 (£82) store credit towards a new device for customers with the original Onewheel and Onewheel+ models. By offering compensation, Future Motion acknowledges the need to provide a safe riding experience to all customers, regardless of the model they own. This demonstrates their commitment to customer satisfaction and ensuring the highest level of safety standards.

Firmware update process

Future Motion will be releasing a firmware update that includes the haptic buzz feature for eligible Onewheel models. Customers will be able to install this update in the coming weeks to enhance the safety of their devices. Future Motion will provide clear instructions on how to perform the firmware update, ensuring that all customers can easily and effectively implement the necessary safety measures on their Onewheel e-skateboards.

Request for Onewheel electric skateboard owners to get in touch

Owners of Onewheel electric skateboards are encouraged to get in touch with the manufacturer, Future Motion, to address any concerns they may have regarding the recall or safety updates. This proactive approach allows riders to seek information, clarify doubts, and ensure that they are taking the necessary steps to ride their Onewheel e-skateboards safely. It is crucial for owners to stay informed and actively engage with Future Motion to protect themselves and prevent potential accidents.

Methods of contact

Onewheel electric skateboard owners can contact Future Motion via multiple channels to seek information or address any concerns. They can email and provide their contact number if they are willing to speak to a BBC journalist. Additionally, they can reach out to Future Motion through WhatsApp at +44 7756 165803 or on Twitter by tweeting @BBC_HaveYourSay. These contact methods ensure that riders have a convenient and accessible way to engage with Future Motion and seek the necessary support.

Related topics and further reading

In understanding the context of the Onewheel recall, it is beneficial to explore related topics and further reading materials. This will provide readers with a comprehensive understanding of the broader landscape and potential risks associated with electric-powered devices. Some relevant topics include product recalls and electric bikes, cases of e-bike and e-scooter collisions, and London’s stance on e-scooters. Exploring these topics will offer readers valuable insights into the safety concerns related to electric mobility devices and the need for proactive measures.

BBC News services

The BBC provides various platforms and services to access news and stay informed. For readers who prefer mobile access, they can utilize the BBC News app on their smartphones. Alternatively, smart speakers can be used to access BBC News services by simply asking for the latest news updates. Users can also sign up for news alerts and newsletters to receive regular updates on the Onewheel recall and other relevant news topics. To directly communicate with BBC News, there are multiple contact options available, ensuring that readers can provide feedback, contribute, or seek additional information.